Refund policy

Product Returns & Refunds

No returns or refunds on products, services, or gift cards.

Financial

Payments for services are due at the time of your visit. Cash, personal check, Visa and Mastercard are accepted. A $35 fee will be incurred for returned checks.

Cancellations & Late Arrivals

Due to limited availability, Refine Skin strictly enforces a minimum of 24 hours to cancel your appointment without charge. Clients giving less than 24 hours notice will be charged for their services in full. No-shows will be charged in full for services reserved. For multiple services booked please give 72 hours notice. Please keep in mind that if you arrive late, you will not receive the benefit of your full treatment or you may need to reschedule.

Gift Certificates & Gratuities

Gift certificates are available upon request for any service or dollar amount. Gratuities are not expected, but always appreciated!